How can I cancel my order?
If you would like to cancel your order, please contact our customer service:
Phone number: 025174746787
Email: service@wera-shoes.de
When will the order be shipped?
Most orders are shipped within 24 hours. The delivery driver will deliver the packages within 1-2 business days. In some cases, the delivery time may vary. Details on the shipping process can be found under DHL tracking.
If you have chosen the payment method of prepayment, shipping will be delayed until payment is received. The above delivery times apply only from Monday to Friday. Excluded are weekends and holidays. Orders received by 12 noon will be shipped the same day.